Event Server module supports automatic sending of alert emails based on respondent level data. It can be used in client satisfaction surveys for quickly and ...

The Conditions are created in the Condition tab (see the image below). In the tab already created Conditions are shown in a list from which they can be delet...

On the Event setup page the schedule can be controlled: define how often the system should search for respondents fulfilling the conditions. As shown in the ...

The Mail templates are created in the Mail template tab (see the image below). In the tab the already created templates are shown in a list from which they c...

The setup of the Direct links makes it possible to select to which Form the link should go to if the StoryTeller contains links to multiple Forms. The image ...

The Events are created in the Event tab.  In the tab the already created Events are shown in a list where they can be deleted, edited or be manua...

To view which Events that have been triggered enter the History tab (shown in the image below). In this tab a list shows the name of the Event, number of res...

There are many conditions and settings when creating Event emails. Sometimes there are hundreds of different filters needed to support the required Enfesys p...

The setup of the Result based Events is very similar to the Respondent based Event server. The setup page is found to the most right in the “Project settings...

The email templates can consist of plain text, images and links to the portal. The link contains the username and password so the receiver of the Event email...

The setup of the Conditions is similar to the setup of up of a chart as options such as time period, filter, calculation type etc. needs to be defined. To cr...

The Event setup is made in the first tab in the Event Server Result based page. The image below shows the list of Events, click “New condition” to create a n...

The History tab shows the Events that have been triggered in the project. The list shows the most recent Events in the top and the oldest once in the bottom....

When the Respondent level Event email includes all alerted respondents in a single email you can now specify the sort order of the respondents so most releva...